FAQ

Polarized lenses & screens

Why do my phone or car screen look dark or rainbow-colored with my sunglasses on?
That's normal for polarized lenses. Many LCD screens (phones, car dashboards, GPS units, ATMs, gas pumps) use a polarizing filter too. At certain angles the two filters cancel out, so the screen can look dim, black, or show rainbow patterns. Your lenses aren't defective.

What can I do about it?
Tilt your head or rotate the screen a little and it usually clears right up. For screens you read often, like a dashboard display, a quick angle check before you drive helps.

Why polarized at all?
Polarized lenses cut glare from water, snow, roads, and car hoods, so you see more clearly and your eyes feel less tired. All Polar Panda™ sunglasses also have UV400 protection.

Orders & shipping

How much is shipping and how long does it take?
Rates, processing times, and delivery estimates are in our Shipping Policy. You'll get a tracking email when your order ships.

Will apparel and sunglasses arrive together?
Not always. Apparel is made to order and may ship separately from sunglasses.

Returns

Can I return my order?
Yes, within 30 days of delivery for unworn items in original condition. See our Refund Policy for details.

My item arrived damaged or wrong. What now?
Email us at polar.panda.eyewear@gmail.com right away with a photo and your order number, and we'll make it right.

Still have questions?

Reach us on our Contact page.